❓ FAQ
Detailed answers to all your
Detailed answers to all your
fa998 questions
From deposits to withdrawals, cricket betting to live casino — find simple and complete answers to all your questions about fa998 here.
BPL · Slots · Payments · Support
Whether you're new to fa998 or a long-time player, this FAQ page is your most useful resource. From BPL and international match betting rules to depositing and withdrawing via bKash, Nagad, and Rocket, live casino table experiences, and much more — we've put together over 20 questions and answers arranged in four categories. Find your topic below.
Frequently Asked Questions
BPL & International Matches
If a match is declared no-result due to rain or any other reason, fa998 generally refunds your stake to your account. However, if a result is determined by the Duckworth-Lewis method after a set portion of the scheduled overs has been completed, the bet is settled based on that result. For more details, check the Terms and Conditions page or contact us via live chat.
In-play or live betting at fa998 means you can place bets in real time even after a match has started. Odds update continuously with every over, wicket, or change in run rate. This makes in-play betting especially exciting — reading the flow of the game and betting at the right moment opens up a lot of opportunity. Live markets are available on the cricket betting page.
Decimal odds are very straightforward. If the odds are 2.50 and you bet ৳100, your total return if you win is ৳250 (meaning ৳150 profit). Simple calculation: stake × odds = total return. Odds below 1.50 mean the selection is a "favourite", while odds above 2.00 mean higher risk and higher reward. On fa998's cricket betting page, odds are clearly displayed next to each market.
Yes, you can place accumulator bets (multiple selections on one slip) at fa998. For example, combining Bangladesh's win in the Bangladesh vs India match with a selection for the top run-scorer multiplies the odds, meaning a much bigger reward if you win. Keep in mind, though, that if any one selection is wrong, the entire accumulator loses. So it's wise to bet on things you know well.
For BPL (Bangladesh Premier League) matches, fa998 typically offers markets such as match winner, top batter, top wicket-taker, first over runs, toss winner, and many more. The fast-paced nature of the T20 format also means more in-play markets — new opportunities come up after every over. You can browse the markets directly on the cricket betting page.
Deposits
fa998 currently accepts deposits via three popular mobile financial services in Bangladesh: bKash, Nagad, and Rocket. All three methods are fast, secure, and easily accessible to nearly all users in Bangladesh. Log in to the deposit page, choose your preferred method, and follow the instructions — the whole process is completed within a few minutes.
fa998 does not charge any deposit fee. However, if bKash, Nagad, or Rocket applies their own service charge, that is determined by the respective mobile app's own rules and is outside fa998's control. It's worth checking the fee structure of whichever service you use before making a deposit. Generally, these fees are very small.
Deposits are usually credited instantly. If your balance hasn't updated after waiting a short while, first check the transaction history in your bKash, Nagad, or Rocket app. If the transaction shows as completed, take the transaction ID or a screenshot and contact fa998 live chat support — our team will quickly verify and resolve the issue. Support email: [email protected]
The minimum deposit at fa998 is ৳500. This applies to all three methods — bKash, Nagad, and Rocket. If you deposit ৳500 or more for the first time, you will be eligible for a 200% welcome bonus — up to a maximum bonus of ৳8,000.
To deposit with Nagad, first log in to your fa998 account and go to the deposit section. Select Nagad, then send money from your Nagad app to the Nagad number shown. Enter your payment reference or fa998 user ID in the remarks so the payment can be matched quickly. Once the transaction is successful, your balance will be updated within moments.
How to Withdraw
Yes, fa998 processes withdrawals 24 hours a day, 7 days a week. There are no delays at night or on Fridays and Saturdays. Each withdrawal request is generally completed within 1 hour, so you can apply at any time without worry.
The minimum withdrawal limit at fa998 is ৳800. Withdrawal requests below this amount will not be accepted. So before applying, make sure your balance has at least ৳800. This same limit applies to all three methods — bKash, Nagad, and Rocket.
For security reasons, fa998 only approves withdrawals to a wallet (bKash, Nagad, or Rocket) registered in your own name. The name and details on your fa998 account must match those on your wallet. Sending to another person's wallet is not possible — this rule exists to protect your money.
At fa998, money generally reaches your bKash, Nagad, or Rocket wallet within 1 hour of making a withdrawal request. This fast process is active around the clock. In the rare case of a delay, contact live chat — the support team will immediately provide a status update.
Rocket is a mobile wallet service from Dutch-Bangla Bank, widely used in Bangladesh. To withdraw to Rocket from fa998, log in to your account, go to the withdrawal section, select Rocket, and enter your Rocket number and the amount. Once the request is submitted, money usually arrives within 1 hour. The minimum withdrawal amount is ৳800.
Live Casino
Yes, fa998's live casino is fully mobile-friendly. The site runs smoothly on any Android or iOS smartphone browser. For the best experience, a good internet connection (4G or Wi-Fi) is recommended to keep the live dealer video stream running smoothly. No app download is needed — everything is available right in the browser.
Betting limits vary across different live tables at fa998 — there are low-limit tables for players on a smaller budget as well as high-limit tables for experienced or high-roller players. The specific limits for each table are displayed in the table lobby under each game's details. Players of any budget can choose a table that suits them.
In a live dealer game, a real dealer runs the table from a professional studio via a video stream. You can see the dealer on your screen, watch cards being dealt or the roulette wheel being spun live, and place your bets using the buttons on your screen. Results are determined in real time — no RNG software, but a genuine casino experience just like in real life.
Teen Patti is a popular three-card game from South Asia. Each player receives three cards and the one with the strongest hand wins. Andar Bahar is even simpler — a "joker" card is revealed, then you bet on whether the next matching card will fall on Andar (left) or Bahar (right). Both games are fast-paced and very popular in Bangladesh. Both are available in fa998's live casino.
fa998's live casino section features tables from various providers (Evolution Gaming, Ezugi, Pragmatic Play, and others). Some tables have Bengali-speaking or Hindi-speaking dealers, particularly at the Teen Patti and Andar Bahar tables. The interface can be used in Bengali, and fa998's support team is able to assist in Bengali for any issues.
Still have questions?
We're always ready
If you don't find your answer in our FAQ, speak directly with our support team. Assistance is available in both Bengali and English.
Live Chat
Active 24/7 — get an instant response to any question. Speak in Bengali.